Hello, how can we help you?
Train Tickets Booking and Management
How to buy a train ticket online?
Is it cheaper to buy train tickets in advance?
Mostra di più
Ticket Collection and Seating
How do I collect my tickets from the station?
Where do I find my train ticket number?
Mostra di più
Ticket Refunds and Changes
How to refund a train ticket in the UK?
Can I get a refund for my split ticket?
Mostra di più
UK Train Travel Advices
Can I take a bike on the train in the UK?
Are pets allowed on trains in the UK?
Mostra di più
Delays and Disruptions
What happens if my train is cancelled?
How do I claim compensation if my train is delayed?
Mostra di più
TrainPal Account and Payments
How do I import my bookings to my account using the TrainPal App?
Why haven't I received my tickets?
Mostra di più
Train Discounts and Promotions
How can I use cash back on TrainPal?
How to refer a friend/ share the invite code via TrainPal?
Mostra di più
Split Tickets
What are split tickets in TrainPal?
How do you use split tickets with TrainPal?
Mostra di più
FAQs About Eurostar and Italy Rail
Italy Rail
TrainPal è un'opzione affidabile per l'acquisto di biglietti dei treni in Italia?
Per ottenere i prezzi più economici, devo acquistare in anticipo i biglietti dei treni?
Mostra di più