The Ultimate Guide to Buying Digital Railcards UK
Which is the right Railcard for you?
Each Railcard offers a similar discount - 1/3 off the price of an adult fare, as well as some great discounts for children too. Choosing the right one for you depends on things like your age, where you live, and how you like to travel.
16-17 Saver
16-25 Railcard
26-30 Railcard
Senior Railcard
Two Together Railcard
Family & Friends Railcard
Network Railcard
* Il risparmio medio si basa sull'utilizzo della Railcard per l'acquisto di biglietti su TrainPal tra aprile 2021 e marzo 2022. Questo calcolo esclude il prezzo della Railcard stessa e si applica solo a tariffe ferroviarie selezionate. Per informazioni complete su ciascuna Railcard e sui biglietti idonei, consultare le condizioni della Railcard di TrainPal.
** Un risparmio di 20 £ viene calcolato sottraendo il costo di acquisto di una Railcard triennale (70 £) dal costo di acquisto di tre Railcard annuali (90 £)
Digital Railcard Prices and Discounts
Railcards cost £30 for the whole year, while some are available for a three-year option at £70, which means you can save more money (around £23 per year).
Railcards by Age
| Type | Eligibility | Discount | 1-year Price | 3-year Price |
|---|---|---|---|---|
| 16-17 Saver | Ages 16-17 | 1/2 Off | £30 | - |
| 16-25 Railcard | Ages 16-25 | 1/3 Off | £30 | £70save £20 |
| 26-30 Railcard | Ages 26-30 | 1/3 Off | £30 | - |
| Senior Railcard | Ages 60+ | 1/3 Off | £30 | £70save £20 |
Railcards by Group
| Type | Eligibility | Discount | 1-year Price | 3-year Price |
|---|---|---|---|---|
| Two Together Railcard | • Ages 16+ • Must travel together | 1/3 off for 2 named people travel together | £30 £15 for each, save £30 than buying separately | - |
| Family&Friends Railcard | • Up to 4 adults and 4 children aged 5-15 • At least 1 adult and 1 child must travel together | 1/3 off for adult and 60% off for kids | £30 £15 for each, save £30 than buying separately | £70save £20 |
Railcards by Region
| Type | Eligibility | Discount | 1-year Price | 3-year Price |
|---|---|---|---|---|
| Network Railcard | • Ages 16+ • Up to 4 adults and 4 children aged 5-15 • Travellers in the South-East Network Railcard zone | 1/3 off for adult & 60% off for kids in London and the South East of England | £30 | - |
Download TrainPal App and follow 6 easy steps to enjoy with your Railcard.
Benefits of Buying the Digital Railcard With TrainPal
Simplify Your Travel
Get Railcards and tickets in one app. You can manage your train tickets and Railcards in your TrainPal Account. No need to switch between apps or search for your physical Railcard.
Use Without Worries
A digital Railcard can be stored in your TrainPal Account, so you never have to worry about forgetting or losing it. It is protected by a PIN or password, which helps to prevent unauthorised use.
Instant Access
You can purchase a digital Railcard with TrainPal at any time, and it can be used immediately after purchase.
Environmentally Friendly
Digital Railcards eliminate the need for paper-based tickets, which reduces waste and helps to protect the environment.
FAQs About the Digital Railcards
Q: How Do I Get My Digital Railcard?
A: You can find the right Railcard that suits you and buy it if you are eligible.
Q: Do I Need a Photo for a Digital Railcard?
A: Yes. You will be asked to provide a digital passport-style photo.
Q: How Do I Add a Railcard?
A: Regardless of whether your Railcard was purchased from TrainPal or another platform, you can add it when searching for tickets.
Q: How Do I Use a Railcard?
A: To use a Railcard, you need to purchase a UK train ticket at TrainPal and activate the digital Railcard within 30 days.
Q: Can I Claim a Refund if I Don’t Use My Railcard?
A: No. Unfortunately, once a railcard has been issued it is non-refundable.
Q: What Happens if I Lose My Device?
A: In the unfortunate scenario where you lose your device, you can simply download your digital Railcard to a new device.
Q: Why has my Railcard been blocked?
A: If we detect suspicious activity on your Railcard, it will be blocked until we have had the chance to speak to you.
During this period, your Railcard will no longer be valid for travel.
If your Railcard has been blocked, you will need to contact us so that we can better understand the activity that has caused your Railcard to be blocked.
Please follow these four easy steps:
Step 1: Login to our app
Step 2: Find your blocked Railcard.
Step 3: Select ‘Contact us’.
Step 4: Describe your circumstances and submit.
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